This Privacy Policy outlines how Oz Lotto Casino (“we”, “us”, “our”) collects, uses, discloses, and protects your personal information when you access and use our website and services. This policy is intended for users residing in Australia and is designed to comply with Australian privacy legislation, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Information We Collect
When you visit and interact with Oz Lotto Casino, we may collect a range of personal information necessary for providing our services and meeting legal requirements. The types of information we collect include:
- Identification data such as full name, date of birth, and address
- Contact information including email address and phone number
- Account credentials and preferences
- Payment and financial information
- Usage data, such as IP address, browser type, and access times
- Information collected via cookies and similar tracking technologies
We may also collect additional information as required to meet regulatory obligations or verify your identity in accordance with anti-money laundering (AML) and know-your-customer (KYC) requirements.
2. Methods of Collection
We collect personal information directly from you when you register an account, complete forms, participate in promotions, contact our support team, or use our website and services. We may also collect information automatically through cookies and analytics tools as you interact with our platform. In some cases, information may be obtained from third-party sources where permitted by law.
3. Use of Personal Information
Your personal information is used for legitimate business purposes, including:
- Registering and managing your account
- Processing payments and withdrawals
- Providing access to games, features, and customer support
- Verifying your identity and ensuring regulatory compliance
- Detecting and preventing fraudulent activity
- Communicating important updates, service changes, or promotional offers (subject to your preferences)
- Improving our website, services, and user experience
- Meeting legal and regulatory obligations
4. Disclosure of Personal Information
We may disclose your personal information to third parties in the following circumstances:
- To payment processors, banking institutions, or financial service providers for transaction processing
- To regulatory bodies and law enforcement agencies as required by law
- To third-party service providers assisting us in delivering our services, such as hosting, analytics, or customer support
- To our related entities, affiliates, or professional advisors where reasonably necessary
- In connection with a merger, acquisition, or sale of all or part of our business, provided that appropriate confidentiality measures are in place
We take reasonable steps to ensure that any third parties to whom we disclose your information are bound by confidentiality and privacy obligations consistent with this policy.
5. International Transfers
Some of our service providers or related entities may be located outside Australia. In such cases, personal information may be transferred to, stored, or processed in countries other than Australia. We ensure that any such transfers comply with applicable Australian privacy laws and that your information remains adequately protected.
6. Data Security
We implement technical and organisational measures to safeguard your personal information against unauthorised access, loss, misuse, alteration, or disclosure. These measures include encryption, secure storage, access controls, and regular security assessments. While we work to protect your information, no method of transmission over the internet or electronic storage is completely secure. We recommend using strong passwords and keeping your account details confidential.
7. Data Retention
We retain your personal information only as long as necessary to fulfil the purposes for which it was collected or as required by law. When your information is no longer needed, we take steps to securely destroy or de-identify it in accordance with our data retention policies and legal obligations.
8. Access and Correction
You have the right to request access to the personal information we hold about you and to request correction of any inaccuracies. To exercise these rights, please contact us using the details provided at the end of this policy. We will respond to your request in accordance with applicable laws and may require verification of your identity before processing your request.
9. Cookies and Tracking Technologies
Oz Lotto Casino uses cookies and similar tracking technologies to enhance your browsing experience, analyse website traffic, and deliver personalised content. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.
10. Marketing Communications
We may use your contact information to send you marketing communications about our products, services, or promotions, subject to your consent or preference settings. You may opt out of receiving such communications at any time by following the unsubscribe instructions included in each message or by contacting us directly.
11. Children’s Privacy
Our website and services are intended solely for individuals aged 18 years or older. We do not knowingly collect or solicit personal information from anyone under 18. If you believe that a minor has provided us with personal information, please contact us so that we can take appropriate action.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable legal requirements. Any changes will be posted on this page, and your continued use of our website and services constitutes acceptance of the revised policy. We recommend reviewing this policy periodically to stay informed.
13. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us via the contact details provided on our website. We are committed to addressing your inquiries in a timely and transparent manner.
This Privacy Policy was last updated in June 2026.